Returns & Exchanges
At D&D Dice Shop, we want you to be completely satisfied with your purchase. If your new apparel or accessories don't meet your expectations, you can return or exchange them within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Log into your account and visit the 'Order History' section to select the items you wish to return and receive a Return Authorization number.
- 2.Prepare the Package
Place the items in their original packaging with all tags attached, ensuring the goods are unworn and in their original condition.
- 3.Ship the Items
Affix the prepaid shipping label provided in your email to the outside of your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund or exchange within 5-7 business days to your original payment method.
